How to Order ALTRUM / AQUA-BRITE Products by Telephone
TOLL-FREE TELEPHONE ORDERING
Dial 1-800-956-5695 (Contiguous 48 states and Alaska only). NOTE: When ordering from Alaska, there is a 7.5% freight surcharge on all products shipped. Hours: 7:00AM to 5:00PM Central Time, Monday through Friday, except for statutory holidays. When calling, please provide your ordering number (522955).
TECHNICAL QUESTIONS
Direct all technical questions to AMSOIL INC, AMSOIL Bldg, Superior, WI 54880, or call (715) 392-7101.
SHIPPING AND HANDLING
Orders are subject to the following shipping and handling schedule:
- Up to 3 lbs................$7.10
- 3 to 6.9 lbs................$7.90
- 7 to 13.9 lbs..............$9.10
- 14 to 21.9 lbs............$9.85
- 22 to 39.9 lbs.............47¢ per lb
- 40 to 59.9 lbs.............38¢ per lb
- 60 to 99.9 lbs.............37¢ per lb
- 100 to 249.9 lbs.........34¢ per lb
- 250 to 499.9 lbs.........30¢ per lb
- 500 to 1000 lbs..........28¢ per lb
- Over 1000 lbs.............27¢ per lb
NOTE: AGGRAND / ALTRUM products cannot be shipped to post office boxes. For products purchased in Alaska, add a 7.5% freight surcharge.
PRODUCTS DAMAGED DURING SHIPPING
If there is visible damage to your shipment upon delivery, refuse the order. It will be returned to AMSOIL INC for inspection, and a new order shipped at no extra charge. If you discover hidden damage after accepting delivery of your order, call 1-800-956-5695 for damaged product instructions.
SALES TAX INFORMATION
AMSOIL INC has an established Sales Tax Rate for all states. Because AMSOIL is sometimes required to collect city, county, and other taxes as well, the tax rate AMSOIL charges you may be higher than just your sales tax. You can verify your sales tax rate with ordering personnel when placing your order.
NOTE: Freight charges are subject to sales tax in Connecticut, Georgia, Nebraska, Nevada, and Wisconsin.
RETURN POLICY
All unopened containers may be returned within 30 days of order, freight pre-paid, to AMSOIL INC for a full refund of the purchase price and sales tax (shipping and handling fees are non- refundable). Call 1-800-956-5695 for instructions prior to returning any product.
HAWAII
AGGRAND products are available through independent AMSOIL dealers and selected retailers. To order in Hawaii, check your local yellow pages, or call 1-800-777-8491 for the name of your nearest AMSOIL dealer.
INTERNATIONAL ORDERS
All international sales questions should be directed to the AMSOIL International Sales Office at (715) 392-7101.
QUESTIONS For questions on shipping, sales tax, damaged products, instructions, etc, call 1-800-956-5695, 7 AM to 5 PM Central Time, M - F, except statutory holidays.
To order by mail, Click Here.
Prices subject to change without notice. |
